Archive for June, 2013

New Agent in Senegal!

We are pleased to welcome into our Senegal team- Lilian Toure, a Call Center Agent who has successfully concluded her Customer Service Training in our US Visa call center for the English Speaking West African countries.

Liliane has proven herself capable of handling all the responsibilities of a call center representative, and was certified in May as a Customer Service Professional after months of training. We look forward to working with you Liliane, congratulations!

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Supervisor of the Quarter, Isidore (IT) Tabati

Isidore (IT) Tabati has been selected as the employee of the quarter. He has shown great leadership skill continues to demonstrate his ability to successfully lead his team in Togo and support his fellow supervisors throughout the region.  

IT’s leadership continues to strengthen the quality of service to our clients across the region. He commitment to meeting deadlines and providing excellent customer service is appreciated by the entire CFI team.

Kudos IT!

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Agent of the Quarter, Bukola Esther (Bukky) Osinubi!

CFI would like to recognize Bukola Esther (Bukky) Osinubi as the ‘Agent of the Quarter’.

She was chosen due to her exemplary performance- excellent call handling skills and a wonderful attitude to work, her teamwork exceeds all expectations and she is satisfactorily punctual.

More grease to your elbows Bukky!

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Ghana To Relax Visa Requirements For Africans

 VENTURES AFRICA – Ghana’s Ministry of Transport plans to make visa requirements flexible for African nationals as a way of boosting African business and tourism, the country’s Deputy Minister of Transport, Joyce Bawa Mogtari says.

Mrs. Motgari was speaking at the launch in Accra of commercial flight operations by RwandAir, the national carrier of Rwanda, a country that itself started issuing visas on arrival to all African citizens from January 2013.

The Deputy Minister said the ministry will “explore ways to make it possible for visas to be issued on arrival to citizens from African countries to boost aviation, intra-regional trade and tourism…it is something we will carry on board and explore ways of making it a possibility.
Within the sub-regional grouping the Economic Community of West African States (ECOWAS), more than 80 percent of all migration is intra-regional. Nonetheless, Africans need visas to go to 80 percent of African countries — restrictions that are reckoned to be far higher for Africans travelling within Africa than for Europeans and North Americans.That is the whole purpose of the AU and ECOWAS, and I hope that as we improve on aviation and our bilateral relations then this dream will also become a reality”

Currently in West Africa, ECOWAS nationals can live in each other’s country for a total period of 90 days without the need for a visa.

“I think that Ghana is actually becoming a hub for aviation in Africa and the idea of Government is to ensure that we create an enabling environment for businesses to thrive. One way of doing this is by creating access for all African countries,” the deputy minister explained.

The African Development Bank (AfDB) used its annual meeting in Marrakech, Morocco last month to discuss the benefits of relaxing visa restrictions throughout Africa.

The discussions recognised the economic benefits that come with lowering of cumbersome visa requirements for AU citizens, such as has been demonstrated by Rwanda since it adopted a pragmatic and efficient approach to issuing e-visas and visas on arrival.

According to reports, since Rwanda streamlined its system, tourism arrivals from African countries have increased by 24 percent and its trade with neighbouring countries increased by 50 percent last year.

On his part Mr. John Mirenge, Chief Executive Officer of RwandAir, said: “RwandAir is expanding. We are buying more planes and the fact of the matter is that we need to increase destinations, and there is no better place to come to than Accra, Ghana. I think we need to connect better, to link up with the rest of Africa.”

RwandAir will be flying passengers from Accra to Kigali, the Rwandan capital, and is planning flights to Juba in South Sudan; Douala, Cameroon; and Abidjan, Ivory Coast, within the next three months.


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Computer Frontiers Certified as a Women’s Business Enterprise (WBE)!

FREDRICK, Maryland, June 2013 — Computer Frontiers Inc., is proud to announce that it has been awarded the Women’s Business Enterprise (WBE) certification by the Women’s Business Enterprise National Council (WBENC).

Computer Frontiers Inc. was established by Barbara Keating in 1996, and has been continually growing and providing technical support services to countries all over the world. With over 17 years of applied experience in Information Technology, Computer Systems, and innovative IT solutions, CFI has implemented over 170 technology projects in more than 40 countries with excellent results.

WBENC is the largest third-party certifier of businesses owned and controlled by women in the United States. This national 501(c) (3) non-profit council, partners with 14 Regional Partner Organizations to provide its world class standard of certification to women-owned businesses throughout the country.

After an extensive and lengthy review of business process and financials, and on-site inspections, Computer Frontiers Inc. was verified as woman owned, managed, and controlled. This world class certification is accepted by more than 1,000 corporations who represent America’s prestigious brands.

Computer Frontiers Inc. is now eligible to participate in WBENC conferences and can grow even more through the various opportunities that are offered through the WBENC business matching portal. In addition, CFI is provided with formal and informal programs, events, and tools to connect corporate buyers with other WBEs.

Government agencies as well as corporations use the WBENC certification to identify women owned businesses that can help achieve their contract needs, especially because the WBENC issues the “gold standard” in national certification for women-owned businesses. Plus, thousands of corporations and many federal and government agencies recognize and accept the certification in vendor selection processes.

With the WBE certification, Computer Frontiers Inc. is placed in a distinguished category of business recognized by federal, state, and local governments, and the private sector. Computer Frontiers Inc. is excited about the future opportunities that come with this certification, and is honored to receive this well-known recognition.


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