Employee of the Month – February 2012

Judith Atebata, Call Agent, Nigeria

Stats:

  • Number of Calls Answered – 450
  • Average Call Duration (in minutes) – 3:32
  • Cases Closed – 804
  • Teamwork – Excellent
  • Punctuality – Excellent
  • Attitude to work – Excellent
  • Call Handling Skills – 99%

Judith Atebata has been the recurring agent of the month in Nigeria for 6 consecutive months. She has a vibrant personality and is excellent at assisting and leading fellow team members. She is worthy of the Kudos for January as she has a near flawless score from the high number of cases closed with an average call duration that exceeds expectation. Judith also has excellent punctuality and attendance, a commendable work attitude, and superb call handling skills.